For vendors of IT products and services, this study provides valuable insights into the current IT budgeting priorities of corporate buyers and changes in levels of IT operational and capital spending. This study provides objective data based on our in-depth survey of IT decision makers. As such, it can be a valuable source of IT spending statistics to validate assumptions underlying IT solution provider business strategy, capabilities and competitive analysis, pricing strategies, and sales processes.
chapter 23 operational budgeting solutions rar
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Section 9 shows IT operational spending benchmarks by tower. The towers are IT management, business applications, data center, network, end-user, security and compliance, and delivery. These towers are aligned with the Technology Business Management (TBM) taxonomy, with a few exceptions as described in each chapter.
As noted above, in each chapter, the section on total IT spending and the section on IT operational budgets include a detailed analysis of IT budget line items as a percentage of the total. Line items include IT personnel, business applications, data center hardware/software, energy/utilities, IT facilities/floor space, cloud infrastructure, network infrastructure, IT security, voice/data carrier expenses, PCs/end-user devices, printers/printing, and other. An example of the presentation of this data is shown in Figure 1. Please note that the percentages shown here do not represent the actual data in the report. They are only provided to illustrate the format of the data presented.
In these three chapters, we analyze each of our IT spending and staffing metrics by organization size. These chapters classify organization size differently than most classification schemes. We use the size of the IT operational budget, as revenue is not always a good indicator of the size of the IT operation. This enables IT organizations to compare themselves against similar-size IT organizations. We define the size categories as follows:
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